There were reports about the crowds at Jurong East last year[Link][Link]. But little has been done. In fact things have been getting worse not just at Jurong East Station but, I believe, throughout the public transport system. Many netizens are just fedup with the situation. The denial from the govt and SMRT is causing frustration. Many have taken to filming or taking pictures of the situation as evidence of their unpleasant experience.
....This recent video shot in Jul 2010:
Singapore cars are the most expensive in the world. Most commuters don't have a choice but to use the public transport. You make think that given the high number of complaints and unhappiness over this issue, SMRT CEO will be doing everything she can to fix these problems. Don't even dream. The 1st picture was taken in late 2008[Link] and 2nd picture I posted was taken in early 2008[Link]. Things have not gotten better since 2008. However, what CEO Saw will be pre-occupied with is probably not your problem of having to squeeze like sardines every morning - the SMRT has reported a profit decline of 21% in the last quarter due to the increased costs resulting from circle line operations[Line] and CEO Saw will have to tackle that as her top priority to appease demanding shareholders. I don't blame her - it is her job to get profits back up so that dividends to shareholders can be maintained. While CEO Saw become a symbol of frustration for many Singaporeans, I urge you not to focus anger on her as it is not her fault that you are smelling armpits everyday.
Will things improve? Not if the govt is bringing in 100,000 more foreigners even as CEO Saw says that the train frequency cannot be increased further. All this is the result of a quota system that pushes the cost of car ownership to highest in the world, a "for-profit" public transport system that puts profits above people and an FT policy that puts economic growth above the quality of life of ordinary Singaporeans.
Crowd control needed What should be done when platforms are overcrowded?
Letter from Roger Lim 05:55 AM Aug 02, 2010LAST Monday, between 8am and 8.15am, there was an exceptionally high number of commuters on the Jurong East MRT Station platform. A train from the North East Line had just arrived and unloaded a train full of passengers to add to the already overwhelming rush-hour crowd. As I was halfway up the escalator to the platform from the ticketing concourse level, I suddenly heard commuters at the top of the escalator yelling frantically: "Stop the escalator, press the button!" The platform was so packed that the commuters from the escalator were unable to get off the escalator when they reached the top. There was brief chaos. Those at the top of the escalator were forced to run down, against the flow of the escalator, bumping into those already on the escalator. I was looking for the "stop" button, but there were none to be found midway along the escalator. Commuters from the ticketing concourse level, unaware of the situation at the platform above, continued getting on the escalator, aggravating the developing stampede at the top. They could not hear the calls to push the "stop" button. Meanwhile, the SMRT staff were helpless, as they were deployed to handle commuters at the train doors who were blocking the entrance and standing beyond the yellow line. The situation was anything but orderly. Thankfully no one was hurt. I appeal to SMRT and the relevant authorities to review the risks involved when platforms are overcrowded, and come up with crowd control measures to prevent a true catastrophe from happening. Perhaps, SMRT can also consider reinstating the escalators from a decade ago, which had black arrows along the entire length of the escalator marking an emergency "stop" point which could be activated by simply kicking on the black arrows.